It’s a free and confidential 24-hour service which offers support on anything from financial stress and family and relationship issues to addiction, housing concerns or legal information. There is a phoneline and an app and users can be referred for six sessions of counselling per issue, per year.
Opus Energy ran 15 voluntary workshops to help our leaders understand the benefits of this service and they were attended by 113 managers.
As a result of Opus Energy’s initiative first launched in 2017 to train Mental Health First Aiders, we now have 20 employees qualified to offer a first line of response across the business. They are available to all employees should they would want to speak with a peer about any mental health issues.
A further 16 employees will train as Mental Health First Aiders in 2019.