Paul Sheffield, Managing Director Customers

Paul Sheffield manages business operations and champions Drax’s Customers strategy across Haven Power and Opus Energy.

Paul Sheffield, Managing Director Customers

He leads a customer-focused approach to the whole customer journey including the supply of 100% renewable power and the full mobilisation of the Drax Smart programme.

Under Paul’s leadership, Haven Power and Opus Energy have been more closely aligned. He has introduced new ways of working that have motivated colleagues to deliver higher performance throughout the business, from sales to operations and collections.

Paul joined Drax as Chief Operating Officer, Haven Power, in May 2017, bringing extensive experience of the retail energy sector, having previously and notably worked as Commercial Director for EDF Energy, the largest B2B energy supplier in the UK.

Appointment to the Executive Committee:

  • August 2019